Responsible Gambling

Bonuses, slots and betting take up most of the space on this site, but this page has a different job. For plenty of people gambling stays a small pastime: a couple of rounds in the evening, or a bet on a game they’d be watching anyway. For others it grows quietly, eating up more time and money than it’s worth, and often the player is the last one to notice. Below you’ll find the early warning signs, some habits that make a real difference, the options Casinia gives you for taking a step back, and the places to turn to if things have already gone too far. It’s worth a few minutes of your time, whether the concern is your own or a relative’s.

Gambling as Entertainment

Think of it the way you’d think of a night out. You pay, you have a good time (hopefully), and the money’s gone either way. A win now and then is part of it, of course. But every slot, every table and every betting market is set up so the operator earns over the long run, that’s simply the business model and there’s no trick to beat it. Which is why gambling should never be the plan for paying rent, clearing a debt or getting back what was lost last week. If it ever starts to feel like work, or like the only way out of a hole, that’s the moment to close the app.

Signs Worth Paying Attention To

Trouble tends to come in small steps. A session that was meant to be half an hour finishes at 2 a.m. A deposit gets topped up “just this once”, and then again on Friday. Some people get edgy when they can’t play, others start keeping it from their partner or family because it’s easier than explaining. One of these by itself doesn’t mean much, really, everyone has an off night. A few of them together, though, are worth taking seriously, and there’s no shame in admitting it. Some things to keep watching out for:

  • spending more than planned, more and more often;
  • chasing losses with bigger or extra deposits;
  • borrowing money or using bill money to play;
  • hiding how much time or money goes on gambling;
  • feeling restless or irritable when not playing.

Habits That Keep Play in Check

Simple rules work, as long as they’re set before you log in and not in the middle of a losing streak when everything feels urgent. Pick an amount you’d be fine losing and think of it as spent the second it’s deposited. Pick a time to stop too, since an hour on a phone can disappear in what feels like ten minutes. Bonuses are worth a second look as well. A 40x wagering requirement can keep you playing far longer than you’d planned, and turning the offer down is often the more relaxed option. Bad day, money stress, can’t sleep? Not the time to play. A routine that helps:

  1. Decide on a budget before the session and stick to it;
  2. Set a time limit and stop when it’s reached;
  3. Read the wagering terms before taking a bonus, or skip it;
  4. Don’t chase losses with another deposit;
  5. Take regular breaks, and step away when it stops being fun.

Breaks and Self-Exclusion at Casinia

Want some time off? Ask Casinia’s support for a break on your account. If you need something stronger than that, there’s self-exclusion: send an email to [email protected], and the account gets closed as soon as practicable. There’s a catch on the player’s side, though. You have to mention any other Casinia accounts you hold and agree not to open a new one, because the operator only promises reasonable efforts to block new sign-ups. If an account was never reported, Casinia won’t take responsibility for losses on it. Not sure which option fits? Live chat runs 24/7 and can talk it through. Here’s how the options compare:

OptionWhat it doesHow to request it
BreakPauses play for a period of timeCasinia support, live chat or email
Self-exclusionCloses the accountEmail [email protected]
GamCareFree, confidential support and adviceIndependent service
Gambling TherapyFree online help and counsellingIndependent service
Gamblers AnonymousPeer support groupsIndependent service

Where to Find Independent Help

Sometimes it’s easier to talk to someone who has nothing to do with the casino. GamCare, Gambling Therapy and Gamblers Anonymous are all free and confidential, and none of them belongs to a gambling company, so nobody’s going to try to sell you anything. Gambling Therapy works online, which suits people who’d rather keep things private. Gamblers Anonymous is more about meeting others who’ve been through the same and hearing how they handled it. And it’s not just for players. Worried about a brother, a friend, a husband? These services talk to family too, and a quiet, honest chat usually goes better than a row.

Age Limits and Local Rules

Only adults aged 18 or older can hold a Casinia account, and that rule is firm. If children in the house use the same phone or laptop, log out after every session and don’t share your password with them. Online entertainment is also regulated differently from one jurisdiction to the next, and this site can’t say what’s allowed where you are, so look into the local rules yourself before signing up, depositing or playing. Questions about breaks, self-exclusion or anything else covered on this page can be sent to Casinia’s support at [email protected], and the independent services mentioned earlier are available whenever you need them.